Asunto: Plus problem

Yes, I started playing Sokker 2006-05-25 and most of this I have paid plus (allways with bank transfer).

This could be the end for me. I am losing my motivation. No help from nowhere. It's also a matter of principle.

I will report your case.

Greg's wife was the person who reacted usually pretty quick on such cases but I'm not admin anymore not sure in new structure who is responsible for this

One of the owners.

Mekene, You can write sk@ to him

I can't find user with that name (Mekene).

Mekene lost the account due to inactivity xD

yep, I also checked yesterday and was surprised

some month ago we lost a user in Austria due to a plus problem and Mekene didn't react

Admins who help are facing problems they can't solve, waiting answers and solutions from owners.

Admins that could help, sit back and enjoy free plus, It's always better than doing an impossible job.

That's how it's always "worked". Nothing professional. Admins can't do anything. There should be — at least — a direct line to owners about payment concerns.
(editado)

And I have such direct line.

Hopefully Geston can help.

Direct line = No middlemen. But good to know.

That's what I meant.

Bank transfers require authorizations and updates, which owners don't necessarily follow, apparently.

it's safer to pay by credit card… Next time.

But that's not what I mean.

Unless you have access to the bank accounts you can't solved anything by yourself. This kind of problem should be solved quickly, without wondering who we should ask.

But it's nothing strange that every user can't have direct access/line to owner.

First of all they wanted to deactivate bank transfers to avoid such problems. That is a good move when you have many possibilities of quick paymants.

@sundemo
Reported, we must wait now.