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Asunto: Media link for Team Logo not deletable

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2023-01-19 15:06:32
Mark Stark para Todos
Greetings everybody.

I've got a problem in my Media page, since a lot of time until now.

The field where to insert the external link for Team Logo is not editable in any way, since it's ever stuck on an old link refered to imageshack, the site who hosted my old logo at his time.

I kindly ask a reset of this field and a check about what generates this problem, since by now I can just upload my images to update my team logo. So, this way I cannot use GIFs there, by now.

Thank you in advance.
2023-01-19 16:51:37
Can You provide more detailed description of the problem? What you do step by step, what do you expect when the problem occurs etc.

I am asking because I don't have a problem with this field, looks editable (or at least I think You are talking about looks editable).
2023-01-19 17:56:36
Sure, thank you.

Please look at the image:

[url=https://postimg.cc/YLzK2KLv][/url]

The link in red is stuck, old and not updateable.
I tried in any possible way but I cannot even update it using a new link.
I cannot even delete it. Once I save any update on that field, the server rewrites back the old link.

So I actually can just upload Team Logo's images, I cannot link it from external URL.
(editado)
2023-01-19 18:13:33
Ok, so the field itself is editable, but submitting it's new value does nothing, right?
2023-01-19 20:43:55
it works in general
not in every case, though
I think it might be resolution requirements validation that may be interrupting the process

I have just changed my logo to this sample I found on the Internet:
https://www.fnordware.com/superpng/pnggrad8rgb.png
2023-01-19 20:49:42
although GIFs might have been blocked due to the fact that there were badly displayed in 3d matches (or not at all, dont remember exactly)
2023-01-19 20:58:51
what image exactly You want to have there?

give me the link
2023-01-20 13:14:45
Ok now seems all ok, even external links are working well.

So GIFs aren't usable as logo, ok I will consider it.

The only problem is the bug wich always rewrites back the old link, once I save new datas.

Old means more than 10 years ago, but nevermind, the important is that it works by now. Thank you.
2023-01-20 13:24:25
Yeah, it works in some dumb way that the link is always probably the first one user ever uploaded.
That's because it is always copied to sokker and used here as user_emblem_123456_big or something like that
2023-04-09 15:57:16
Issue with changing logo:




What are the resolution requirements? Maybe this is the problem?
2023-04-09 16:02:40
You have changed your logo, dont worry. The old image might be cached by browser and that is probably why it is displayed for You. If it was desktop I woud suggest refresh with ctrl+shift+F5 which would help, but I dont know how to do it on mobile browser. Anyway, tomorrow after update You will probably be also seeing it on Your page
2023-04-09 18:24:28
Ok I see thanks, yes my cache on my mobile held the old photo
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