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Asunto: [Bug] Plus problem
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Error :
User has already subscribed group plus-subscription
I want to renew my plus every time it runs out but I get this error every month
My Plus ran out yesterday, I'm trying to buy it again but it still gives me this error. This error has been happening for months. I wonder why it hasn't been resolved?
User has already subscribed group plus-subscription
I want to renew my plus every time it runs out but I get this error every month
My Plus ran out yesterday, I'm trying to buy it again but it still gives me this error. This error has been happening for months. I wonder why it hasn't been resolved?
for how long you dont have PLUS now?
did you ever had a subscription?
if yes then did you buy one-time PLUSes when subscription ended?
did you ever had a subscription?
if yes then did you buy one-time PLUSes when subscription ended?
My plus ran out on Wednesday. I've been trying to buy monthly plus yesterday and today but it keeps giving the same error. I've waited 10 hours since yesterday and now I've tried to buy it again, same error again.
No i dont have any subscription
No i dont have any subscription
you didn't answer my questions, but I probably know the answers, anyway
I think it does work as intended, it's confusing and needs enhancements, but I don't think there is any bug here.
the point is that after subscription ends you need to wait "a week" without plus till you can start new one, because during that week old subscription is still trying to get renewed
now - why I wrote "a week"? because when user`s subscription ends and he waits e.g. 2 days and buys one-time 2-months plus, then the rest of that "week" (only 2 days of it have passed) is put on hold, because user have plus and those days will continue to pass after user plus will end (I am not sure if they accumulate or it just has to be one uninterrupted week without plus)
I think it does work as intended, it's confusing and needs enhancements, but I don't think there is any bug here.
the point is that after subscription ends you need to wait "a week" without plus till you can start new one, because during that week old subscription is still trying to get renewed
now - why I wrote "a week"? because when user`s subscription ends and he waits e.g. 2 days and buys one-time 2-months plus, then the rest of that "week" (only 2 days of it have passed) is put on hold, because user have plus and those days will continue to pass after user plus will end (I am not sure if they accumulate or it just has to be one uninterrupted week without plus)
When I got this error before, I was able to get plus again in one day, now it's the second day.
Okay, let's wait and see. Anyway, thank you.
Okay, let's wait and see. Anyway, thank you.
that message may happen in at least two different cases:
1. you have plus sub or kind of have it (like during the week I described)
2. less than 20 minutes have passed since the last subscription payment try
and of course there is a lot of other possibilities related to potential sokker bugs/errors which might be also your case
1. you have plus sub or kind of have it (like during the week I described)
2. less than 20 minutes have passed since the last subscription payment try
and of course there is a lot of other possibilities related to potential sokker bugs/errors which might be also your case
There was a renewal in the purchase history and that's why when I made the purchase again it said you already have plus subscription. I canceled the purchase history and then it was fixed, so if you get the same error as me, if you check your purchase history and cancel anything that is active, the problem is solved. I wish everyone success.
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